Under The Hood | September 2021
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This technician spotlight is published as part of TechForce Foundation’s diversity initiatives. Help us find other women technicians to highlight in Women Techs Rock. Get started at TechForce.org/WomenTechStories
Women Techs Rock Highlight
Name: Josie Whitlock
Employer: Matt’s Automotive Service Center
Location: Fargo, North Dakota
School: North Dakota State College of Science
Who is Josie Whitlock?
In any career – or any endeavor, for that matter – a great support system is key to success. Fortunately, Josie Whitlock has had the support of friends, family, and instructors throughout her education and career as an Automotive Technician.
Josie’s first taste of an automotive career was in high school, when she worked in a tire shop. While she loved her time there, she envisioned a career in the military, which unfortunately wasn’t in the cards. Recalling the auto shop classes she enjoyed in high school, she enrolled at North Dakota State College of Science, where she found a community of like-minded and supportive instructors, administrators, and peers, devoid of the sexism that so many up-and- coming women techs experience.
Graduating with an Associate of Arts and Sciences in Automotive Technology, Josie started her career in Grand Rapids, Minnesota, before moving to Fargo, North Dakota, and Matt’s Automotive Service Center. And what a great move it was.
At Matt’s, she’s found an owner and mentor who is not only a master mechanic who leads in-house training, but who also makes respect a top priority. He even goes so far as to do personality testing before hiring, to ensure that the shop remains a drama-free and support-heavy environment. And when there’s a customer who refuses to have their car serviced by a woman? Matt sends them down the road. It’s support like this that makes Josie believe that those old stereotypes are changing. She’s worked with women service writers, lube techs, and full-service techs, and works among a group that fully accepts her and her role in the industry. In fact, applications to “Women Techs Rock!” were submitted by most, if not all, of her male co-workers.
That’s the kind of support to build a career on.
Q & A:
Where do you want to take your career?
“I want to learn more about electronics to be able to do advanced diagnostics and recalibration of safety systems.”
What is your near- and long-term vision for yourself?
“I want to stay with Matt’s. They’re family-oriented with great growth potential and plenty of ongoing training to stay current.”
Was you family behind your career choice?
“Mom wasn’t sure if this was a good choice and thought a four-year program would be best. She’s a lawyer. But after I got started and she said that I was thriving and doing well, she changed her mind.”
What advice would you give a young woman?
“Find your confidence! Know when to speak up and how to deal with adversity. It’s not something they teach in school and it’s a lesson worth learning young. Also, don’t stir the pot unnecessarily. If you have an issue, try to resolve it on your own first.”
Do you have a personal mantra?
“Be the reason someone smiles today.”
This technician spotlight is published as part of TechForce Foundation’s diversity initiatives. Help us find other women technicians to highlight in Women Techs Rock. Get started at TechForce.org/WomenTechStories
Women Techs Rock Highlight
Name: Allison Donohoo
Employer: Crest Volvo
Age: 23
Location: Frisco, Texas
School: Universal Technical Institute
Who is Allison Donohoo?
Like a lot of techs, Allison Donohoo’s interest in the automotive field started with her family. It was a shared love of NASCAR – the speed, the sounds, the smells of the races – that first sparked what would become a lifelong fascination with all thing technical – especially engines.
While she didn’t grow up around people who worked on cars, when high school came around and she needed to keep her car running, she took to tinkering. Self-motivated and undaunted by the challenge of learning something new, Allison largely taught herself the way around a garage. Combining that experience with a love of electronics and robotics, she naturally gravitated toward becoming a tech, studying both automotive and diesel at UTI (Universal Technical Institute).
Eventually dropping the diesel portion of her education, she graduated and quickly found herself as the first woman service technician – EV/Hybrid certified – at the family-owned Crest Volvo in Frisco, Texas. And while she experienced the same kind of difficulties many women find in male-dominated professions, she found that once she had the opportunity to prove herself to her co-working techs, she was welcomed as an equal part of an outstanding team.
Now, she’s writing a new chapter to her story, taking on the role of Volvo Technical Training Instructor for the Volvo SAFE Program with Calibre in South Carolina. From a self-taught tinkerer to a full-fledged teacher, we can’t wait to see who she inspires to follow in her footsteps.
Q & A:
What’s the hardest part of being a woman tech?
“You have to work harder to gain trust and you have to work smarter. It isn’t about the hours put in; it’s about the outcomes and the customer.”
Tell us about a memorable moment when you were treated differently as a women tech.
“At UTI, an instructor gave me a hard time throughout the class, but apologized when I got a perfect score. I also had a student asked me if I was there looking for a husband. ‘Nope,’ I said. ‘I’m looking for a career!’”
What do you tell yourself when something gets tough?
“You can be scared to do anything, but so what? If you’re scared, do it anyway!”
What do you think it will take to get more women into the tech profession?
“You have to really want it. You should have passion and you don’t need to think about yourself any differently because you’re a woman.”